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White Papers

SAP-on-Demand: An Innovative, Efficient and Secure Cloud ERP Solution Enterprise Resource Planning (ERP) solutions constitute the most important and strategic IT systems run by modern enterprises. Cloud platforms offer many benefits for ERP solutions including usage-based billing, best-in-class management, high availability and ease of platform upgrades. HCL, bringing substantial expertise as a SAP solutions consultant, is entering this market with SAP-on-Demand (SAPoD). SAPoD is an HCL offering that should be considered by any enterprise turning to Cloud options for their core ERP needs.

Identity Access Governance The paper focuses on the significance of automated identity access governance in tackling the unauthorized access of the individuals into the critical applications. It also gives an insight on the role of Access Governance, in bridging the gap between people, process and technology and also how it increases accountability throughout the organization.

Privileged Access Management This white gives an insight to the Privileged Access Challenges and the benefits of using a PAM solution to prevent them to turn into a catastrophe.

Content aware IAM This white paper revolves around the theme of , " the right person , getting the right access , through fine grained access control ,to the right data , which are been securely placed or transmitted to the right place"

Role of Identity Management in Public Vs Private Cloud Computing This white paper compares the Identity Management benefits associated with Public and Private Cloud

The CIO's Dilemma : Maximising the Benefits of Cloud This IDC white paper discusses the adoption of cloud services across Australia and New Zealand. Based on IDC's current research, the paper provides an overview of cloud computing; key drivers for adoption; major inhibitors; current usage status of cloud services; potential workloads that could be migrated into the cloud; and, a road map for cloud deployment.

ITSM Approach for Clouds ITSM Approach for Clouds

New Normal Data Centers Post recession era left CIOs with 3 major challenges – shrinking IT budgets, pressure for transformed IT environment and aligning IT with business. With Data Centre being the heart of any IT environment, it has become a mandate for CIOs to look for new technologies like Cloud, Virtualization and Consolidation resulting in New Normal Data Centers. HCL and EMC have joined hands to provide G3 data centers in post recession era helping CIOs to transform their Data Centers.

G3 Data Centers Green, Governance and Growth are the three quintessential features for a next generation data center; resulting in lower cost, better industry compliance and contribution to overall business growth.
HCL and EMC have joined hands to provide G3 data centers in post recession era helping CIOs to transform their Data Centers.

The overwhelming challenges of IT infrastructure management CIOs and IT leaders are the intended audience of this white paper. Business and IT share a symbiotic relationship where one cannot exist without the other. This white paper is a comprehensive attempt to highlight the challenges faced by CIOs and articulate the key business problems faced when building IT as a business enabler, particularly during uncertain economic times. It also seeks to accentuate the expertise that the HCL-BMC partnership has built in the IT infrastructure management service space through MTaaSTM Shared, its business-centric platform that leverages on the potential of SaaS-based service offerings and cloud computing.

Point of View: Virtualization in 2010 Whether it is cost savings, or energy efficiency, or eventually moving to the cloud that is leading the increased adoption of virtualization technology, virtualization does definitely live up to the hype.

HCL’s Service Delivery Platform: Gaining Service Advantage through Industrialization This paper examines the trend toward industrialized IT management in service delivery models of infrastructure outsourcers. This trend, paralleling the roadmaps of major providers of Business Service Management software, industrializes IT management by reducing the consequences of technological diversity below the highest levels of enterprise control. Industrialization is like a universal translator that allows an Operations Bridge to communicate with all systems as if they were speaking a single language. The technologies and architectures for this type of abstraction are just now becoming available, and outsourcers seem highly motivated to invest the resources to implement a working model.

Global Imperative. Good For the Planet. Good For Your Business. The world is slowly running out of energy and the cost of the energy sources that remain is steadily rising—as we write these words in 2008, literally by the day.

Infrastructure Outsourcing: No Longer an All-or-Nothing Proposition; ‘Asset Light’ RIMO on the Rise IT users of every type have always pursued higher quality services and improved flexibility, scalability and transparency .Nowhere is that more true than when these IT users are in the market for remote management of their IT infrastructures. Achieving such goals at a lower cost and with a smaller footprint has traditionally meant transferring control and/or ownership of their IT assets, all IT infrastructure, and sometimes supporting human resources as well, to third parties through infrastructure outsourcing models.

Data Center Migration:Perils and Pitfalls, Best Practices and Business Benefits A data center migration (DCM) entails the relocation of a data center—either a local,regional or national center or the relocation of a company’s entire IT operation—to a new and almost always larger facility. Software migrations, data migrations, rolling out new applications enterprise-wide or even adding a whole facility’s worth of new users are in-patient procedures; a data center migration is major surgery. This white paper provides an outline when and why it makes sense to go under the DCM knife and which providers might have the requisite bedside manner to help you pull through successfully.

Business Service Management via Remote Infrastructure Management BSM empowers IT to focus its software and systems on the IT applications, services and processes that are the most important to the business, so IT can ensure the health of those business processes regardless of where they are in the IT landscape. In the event of network outages,BSM can help IT rapidly restore the most critical systems first, and if performance degradations may impact crucial business systems, BSM can not only alert IT to the problem but shape its recommendations based on business goals.