HCL is a $5 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 62,000 professionals of diverse nationalities, who operate from 26 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms.
 |
HCL Global Deliver Centers
|
| |
HCL Infrastructure Service Division (ISD)
|
|
HCL Technologies Infrastructure Service Division (HCL ISD) is the fastest growing line of business of HCL Technologies. An end to end owner of IT Infrastructure through differentiated value proposition “Industrialized IT Management”. The concept of Industrialization is truly based with cloud computing as one of the platform of delivering that service. What the customer gets is optimized, Flexible, Centralized & Standardized & business aligned IT. Key service offering include: end-user computing, datacenter & Mainframe services, Integrated operations management service, Cross Functional services, Security & Network Services.
We have evolved from being a pureplay IT Operations to a transformational player offering "Plan – Design - Implement – Operate – Optimize" services across all the elements of IT Infrastructure Lifecycle. This includes services such as Data Center Design, Migration & Rollout Planning, Process Design, Service Delivery Structure Design, Implementation & Rollouts as well as Day to Day Operations across the entire range of Infrastructure Elements such as Servers, Storage, Mainframes, Databases, End User Devices, Network Devices, Security Devices, Web Services, Applications, Mainframes, Infrastructure Applications & Process and Tools.
|
 |
Proven Capabilities across Services Lines
|
|
We have capabilities across IT Infrastructure service towers. So whether you want to outsource just one service tower to us we have the experience and proven expertise to build & manage your network, security, application operations, Service desk, Process and Tools and Datacenter environment.
Our service delivery approach is governed by cross functional services comprising of the set of activities performed across all the service elements to ensure process adherence, standardization, serviceability and availability of all the components of that service tower being delivered. The cross functional services comprise of the following service elements: Service Management, Governance and Reporting, Knowledge Management.
Our Differentiating Tenets
|
- Recognized Thought Leadership – Launched services 2 years ahead of the market: Datacenter Partnerships, MTaaS TM, Gold Standard, BRI
- Trust Transparency & Flexibility: Re-defining customer relationship based on these fundamental tenets
- Business Aligned IT Framework: Giving a business process down view of Infrastructure Services
- Employee First leading higher customer CSATand value creation
- Ability to impact all facets of customer IT budget even those which may not directly impact HCL revenue
- Giving customers most Optimal Offshore leverage through innovation in people, process, tools and technology
|
| |
|