HCL has Best-in-Class End User Computing Services that creates Business Value for our customers, a great personalized service experience for end users and build a work culture of innovation & collaboration to harness the potential of our employees and partners. We work with our customers to provide:

• Predictable services - anytime, anywhere, any device.
• New industry benchmarks aligned to business outcome,
• Innovation that helps in adopting new technologies for improved end user productivity, through our global eco-system, thereby creating   competitive differentiation for our customers.

We offer full lifecycle services in Discrete and Full service sourcing model in a truly managed services delivery model.

• Service Desk – Global Service Desk handling 10mn trouble tickets and 7mn service desk calls per annum in 20 languages. 17 Global delivery centers spread across the world with 7 nearshore centers
• Client Application Management services – Deliver Application Packaging, Imaging, Software Distribution and Patch Management services in a centralized factory construct. 5000+ Applications packaged and distributed annually.
• Messaging & Collaboration Services – Build, operate and provide professional services on email and collaboration platforms like Microsoft Exchange, IBM Lotus Notes. Monitor and support more than 800,000 mailboxes globally
• Asset Management – Provide a complete Asset Management Lifecycle service right from ordering to ongoing management and tracking of client assets.
• Client Support Services – Provide onsite support for Desktops, Laptops, Printers, Handheld devices at client locations spread globally. Global Network of Client support specialists supporting approximately 3 million client devices distributed globally.
• Infrastructure Application – Build and Manage Infrastructrue Applications in customer environments. These services include Directory Services, File and Print services, Remote Access Managent, Application delivery using Citirix, Microsoft App-V etc.

All the above services are cloud enabled and delivered through HCL's MTaaS^TM Industrialized service delivery platform. MTaaS^TM is a business ready platform for enterprise tools available to customers via cloud-based, on-premise, hybrid delivery model.

Click here to download End User Computing brochure