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Capabilities Telcos

Following are the Key Highlights which defines HCL's expertise in rendering Network Services to Telecom Service Providers:

Clientele

  • Worked with largest GSM players in Europe, Americas and Asia
  • Worked with 3 out of Top 7 Fortune 500 CSPs
  • Worked with largest BPO engagement in Telecom in India

Services Offered

  • Remote operations services.
  • Deployment, Integration and operational support
  • Feature testing – new software and patch testing
  • Setting up an effective multi-vendor Governance structure
  • TEM – Telecom Expense Management
  • OSS/BSS capabilities

Scale

  • 360 degree experience with Asia’s largest service provider.
  • Service landscape covering Transmission, IP, Mobility and VAS.
  • Troubleshoot, log and resolve Tier 1 and Tier 2 Network and Services issues.

Experience

  • Knowledge Acquisition and Transition from incumbent vendors.
  • Re-Architecting the service delivery platform to support high availability.
  • Ability to get transition of different services/products/tools with minimum client dependency
  • “Short time to Market” – ability to provide solution/support for deployment and services.