Following are the Key Highlights which defines HCL's expertise in rendering Network Services to Telecom Service Providers:

Clientele

• Worked with largest GSM players in Europe, Americas and Asia
• Worked with 3 out of Top 7 Fortune 500 CSPs
• Worked with largest BPO engagement in Telecom in India

Services Offered

• Remote operations services.
• Deployment, Integration and operational support
• Feature testing – new software and patch testing
• Setting up an effective multi-vendor Governance structure
• TEM – Telecom Expense Management
• OSS/BSS capabilities

Scale

• 360 degree experience with Asia’s largest service provider.
• Service landscape covering Transmission, IP, Mobility and VAS.
• Troubleshoot, log and resolve Tier 1 and Tier 2 Network and Services issues.

Experience

• Knowledge Acquisition and Transition from incumbent vendors.
• Re-Architecting the service delivery platform to support high availability.
• Ability to get transition of different services/products/tools with minimum client dependency
• “Short time to Market” – ability to provide solution/support for deployment and services.